Sheppard Insurance Group is a family-owned, full-service insurance group committed to advocating for our clients as both your agent and broker. We offer sound advice and guidance for whatever direction life takes you.



Click on a staff photo for contact info and to read more about them.

Contact Sara
Work: (828) 552-3561

Sara Sheppard Pacifici, CIC/
Owner, President

As owner and President, Sara oversees the operations of Sheppard Insurance Group and assists clients with all personal and business insurance needs, including life and disability. Sara loves meeting and getting to know new people and the many, varied businesses in our area. She has been particularly successful in finding unique insurance solutions for equally unique individuals, entrepreneurs and organizations.

After joining the agency in 2009, Sara took on the goal of growing the agency’s presence both digitally and geographically by helping to expand to the second location in Asheville. Sara graduated from the University of South Carolina and spent time living in New York City working at a magazine, then Raleigh working in government. She moved back to Asheville to join the family business in 2009. In 2017, Sara purchased the agency. Outside of the office Sara can be found traveling, taking walks and hikes with her husband, Mukunda, daughter, Sophie and their dog, Lily. She is also passionate about giving back and serves on the Board of Directors for the United Way. She is on the executive committee for the Women’s Leadership Council and volunteers with Girls in Charge.

Contact Mukunda
Work: (828) 552-3561

M. Mukunda Pacifici,
Vice President

With more than a decade of experience in the real estate industry, including starting his own firm, Mukunda brings a unique and diversified knowledge to our team. As Vice President, Mukunda works with both Haywood and Buncombe County clients. He is highly focused on building lasting relationships with clients in order to discern their needs. Mukunda is passionate about providing a personalized, positive experience to each client.

Growing up in Blacksburg, VA, Mukunda attended Northern Arizona University.  Following graduation from NAU, Mukuda earned a graduate degree from Virginia Tech. Mukunda’s client centered approach highlights his commitment to those he serves – a passion that extends to his community involvement. Mukunda gives back to the community by volunteering and donating to many area foundations and charities. He serves as a board member for The Boys and Girls Club of Buncombe County and Asheville and a member of the Local Organizing Committee for the Buncombe County Sports Commission. Mukunda loves living in Asheville and enjoys running, golfing and fishing but spends most of his time exploring the area with Sara, Sophie and, of course, Lily.


Contact Kathy
Work: (828) 627-2826

Kathy Sheppard,

Kathy works with individual and commercial clients on a variety of risk management needs. She prepares comprehensive plans and provides on-going consultations for individuals, families, non-profits, small businesses, and large, multi-state corporations. As prior owner of the agency with over 30 years of experience in the industry, she specializes in managing complex accounts. Kathy loves this business and has worked with many of the same clients for decades.

A graduate of the University of North Carolina at Chapel Hill, the mountains called her back home after college. She started her career in the insurance industry as a claims adjuster, which included working in catastrophe-stricken areas. In 1990 she joined Brock Insurance Agency and in 1992 she and her husband Ricky, purchased the agency. In her time outside of the agency, Kathy loves hiking, photography, exploring our beautiful area and enjoying time with her granddaughter, Sophie. She is a member of Canton Central United Methodist and also loves to give back to her community having served as a board member with the United Way, Chamber of Commerce, Haywood County Schools Foundation, and Voices in the Laurel Children’s Choir.

Contact Brenda
Work: (828) 627-2826

Brenda Hardin,
CISR, Account Executive

Having been with the agency for over 25 years, Brenda is well known by our clients as someone they trust to handle any of their questions and concerns. Brenda’s role is to manage our individual client accounts on a day to day basis. She can help you with billing questions, policy changes, submitting a claim, a new quote request, and much more. Brenda holds the Certified Insurance Service Representative designation, meaning she has taken the initiative to learn more about our industry and to stay on top of trends and changes, all of which better serve you, our client.

Brenda was born and raised in Haywood County and is proud to call this area home.  When she is not working, she can be found reading and cooking or spending time with her children and grandchildren in Orlando and Philadelphia.

Contact Angie
Work: (828) 627-2826

Angie Deaver,
CISR, Account Executive

With nearly 10 years experience in the industry, Angie has found that she loves working with the public and getting to know clients on a first name basis. Her role at Sheppard Insurance is to work with individual clients by helping them with claims, billing, policy changes, and new quotes. She is the face that will greet you when you walk through the door of our Haywood County office. Angie will truly get to know you and your family to best determine what kind of insurance needs you have.

Born and raised in Western North Carolina, Angie spent time living in Charleston, SC, before moving back to her hometown. She is incredibly proud of her children: Holly, a Physicians Assistant, and Joshua, an electrical engineer, as well as his wife Kelly, a teacher, and grandson, Malachi. When she is not working, Angie enjoys taking walks, hiking, camping, being on the lake and playing volleyball.

Contact Rebecca
Work: (828) 627-2826

Rebecca Brown,
Marketing Manager

Rebecca works with clients in both the Asheville and Haywood County offices, offering assistance with life, auto and home insurance needs. She also handles marketing and keeps clients informed on the latest trends in the industry.

A native of Granite Falls, Rebecca earned her bachelor’s degree from Appalachian State University. Prior to moving to Canton, Rebecca worked in politics and in the insurance industry in Charlotte. These days, she enjoys exploring Asheville and the surrounding mountains with her husband, Paul, and their two children.

Contact Lily
Just come see me.
I’ll be waiting at the front door.

Official Greeter

Lily has been a member of the Sheppard team since she was a puppy. As our official greeter, Lily has mastered the art of making people feel welcome. You will find her at both of our offices at various times throughout the work week. Most likely she will be sleeping on the couch, ready to greet you when you walk through the door. When she’s not at the office Lily enjoys hanging out with her parents Sara and Mukunda, taking walks in the woods, playing with her toys, and generally being spoiled rotten.



Part of our vision for Sheppard Insurance is giving back to our community
through our involvement with charitable and civic organizations.

Haywood-ChamberAvl ChamberTrusted-Choice-LogoBBB-LogoHaywood-Waterways


B&GC of Buncombe County Logo (1)


Dating back to the 1800’s, Sheppard Insurance Group has shared in a rich history of being locally-owned and community-focused.

C.F. Smathers Opens an Insurance Agency in Canton, NC
Edwin Hayes purchases the agency from C.F. Smathers
Edwin Haynes moves the agency into the historic rock building on the corner of Main and Academy Street in Downtown Canton
Roy Brock purchases the agency from Edwin Haynes.
Roy Brock changes the business name to Brock Insurance Agency, Inc.
Roy Brock builds the current office between Canton and Clyde.
Kathy Sheppard joins the agency.
Kathy and Ricky Sheppard purchase the agency from Roy Brock.
Kathy’s daughter Sara Sheppard Pacifici joins the agency.
Kathy and Sara re-brand the company and change the name to Sheppard Insurance Group, Inc.
Sheppard Insurance Group opens a second location in Downtown Asheville, NC.
Sara Sheppard Pacifici and her husband Mukunda Pacifici purchase the agency.