Sheppard Insurance Group is a family-owned, full-service insurance group committed to advocating for our clients as both your agent and broker. We provide sound advice and guidance for whatever direction life takes you. Offering all lines of personal, business, and life insurance. Servicing clients throughout Western North Carolina including; Asheville, Clyde, and Waynesville.
Click on a staff photo for contact info and to read more about them.
Work: (828) 627-2826
Kathy Sheppard, President
As owner of Sheppard Insurance, Kathy oversees all agency operations and works with individual and commercial clients on a variety of risk management needs. She prepares comprehensive plans and provides on-going consultations for individuals, families, non-profits, small businesses, and large, multi-state corporations. With over 30 years of experience in the industry, she specializes in managing complex accounts. Kathy loves this business and has worked with many of the same clients for decades.
A graduate of the University of North Carolina at Chapel Hill, the mountains called her back home after college. She started her career in the insurance industry as a claims adjuster, which included working in catastrophe-stricken areas. In 1990 she joined Brock Insurance Agency and in 1992 she and her husband Ricky, purchased the agency. In her time outside of the agency, Kathy loves hiking, photography, exploring our beautiful area and enjoying time with her granddaughter, Sophie. She is a member of Canton Central United Methodist and also loves to give back to her community having served as a board member with the United Way, Chamber of Commerce, Haywood County Schools Foundation, and Voices in the Laurel Children’s Choir.
Work: (828) 552-3561
Sara Sheppard Pacifici, CIC
Sara oversees all sales and marketing operations of Sheppard Insurance Group and assists clients with all personal and business insurance needs, including life and disability. Sara loves meeting and getting to know new people and the many, varied businesses in our area. She has been particularly successful in finding unique insurance solutions for equally unique individuals, entrepreneurs and organizations.
After joining the agency in 2009, Sara took on the goal of growing the agency’s presence both digitally and geographically by helping to expand to the second location in Asheville. Sara graduated from the University of South Carolina and spent time living in New York City working at a magazine, then Raleigh working in government. She moved back to Asheville to join the family business in 2009. Outside of the office Sara can be found traveling, taking walks and hikes with her husband, Mukunda, daughter, Sophie and their dog, Lily. She is also passionate about giving back and serves on the Board of Directors for the United Way. She is on the executive committee for the Women’s Leadership Council and volunteers with Girls in Charge.
Work: (828) 627-2826
Having been with the agency for over 25 years, Brenda is well known by our clients as someone they trust to handle any of their questions and concerns. Brenda’s role is to manage our individual client accounts on a day to day basis. She can help you with billing questions, policy changes, submitting a claim, a new quote request, and much more. Brenda holds the Certified Insurance Service Representative designation, meaning she has taken the initiative to learn more about our industry and to stay on top of trends and changes, all of which better serve you, our client.
Brenda was born and raised in Haywood County and is proud to call this area home. When she is not working, she can be found reading and cooking or spending time with her children and grandchildren in Orlando and Philadelphia.
Work: (828) 627-2826
With nearly 10 years experience in the industry, Angie has found that she loves working with the public and getting to know clients on a first name basis. Her role at Sheppard Insurance is to work with individual clients by helping them with claims, billing, policy changes, and new quotes. She is the face that will greet you when you walk through the door of our Haywood County office. Angie will truly get to know you and your family to best determine what kind of insurance needs you have.
Born and raised in Western North Carolina, Angie spent time living in Charleston, SC, before moving back to her hometown. She is incredibly proud of her children: Holly, a Physicians Assistant, and Joshua, an electrical engineer, as well as his wife Kelly, a teacher, and grandson, Malachi. When she is not working, Angie enjoys taking walks, hiking, camping, being on the lake and playing volleyball.
Just come see me.
I’ll be waiting at the front door.
Lily has been a member of the Sheppard team since she was a puppy. As our official greeter, Lily has mastered the art of making people feel welcome. You will find her at both of our offices at various times throughout the work week. Most likely she will be sleeping on the couch, ready to greet you when you walk through the door. When she’s not at the office Lily enjoys hanging out with her parents Sara and Mukunda, taking walks in the woods, playing with her toys, and generally being spoiled rotten.
Part of our vision for Sheppard Insurance is giving back to our community
through our involvement with charitable and civic organizations.
Dating back to the 1800’s, Sheppard Insurance Group has shared in a rich history of being locally-owned and community-focused.