ABOUT CLIENTS

Our clients are our first priority and we love to equip them with plans that work for their lives, families and businesses. We’re in the business of building lasting relationships and growing our community.

 

Homeowners Insurance
Auto Insurance
Personal Umbrella
Boat Insurance
Personal Articles

The Maxwell Family

We have worked with the Maxwell family for over 10 years; from when they got married, to moving to various cities due to the husband’s career, to settling down in South Carolina, to the birth of their two children. As their lives have changed, so have their insurance needs and we have grown with them every step of the way.

“We had a car accident recently, and you immediately feel the panic of ‘What am I supposed to do now?’ We called Sara and she calmly walked us through the process. Getting her insight and expertise at the moment of crisis was one of the reasons we love Sheppard Insurance. Having great service and an insurance agent who keeps you informed is what separates Sheppard Insurance from the other options.”

~THE MAXWELLS

Life Insurance Policies
General Business Insurance
Professional Liability Insurance

Atlas Branding

“Working with Sheppard Insurance Group wasn’t like working with a typical agency. They really listened to our needs both personally and professionally, researched our industry, and came to us with a plan that felt catered to what we do for a living. They prioritized what they knew our needs to be and helped us better protect the things we cherish most. We really value our relationship with the Sheppards and know that whenever the need arises, they are there to help and answer our questions.”

~ THE PETEETS

General Business Insurance
Life Insurance

Carrie Turner Photography

“As a small business owner, personal relationships with my clients and with other businesses are very important to me. I really wanted to work with a local agency for my business insurance needs so that I could get to know my agent personally. I wanted to be on a first-name basis and have a trusting relationship with someone who is helping me make such important decisions, and I wanted to create a long-term relationship with my agent to see me through the growth of my business. This is why I’ve been so happy with Sheppard Insurance, and why I’ve returned to them over and over as my business insurance needs have evolved, as well as for my life insurance policy. Sara has patiently explained all of my options to me and is always willing to answer my questions and share her expertise so that I make the best possible choice. I feel totally confident in my insurance choices because Sara knows my business, understands my goals and needs, and has crafted just the right policy for me. I look forward to a long-term relationship with Sheppard Insurance and highly recommend them for business and personal insurance needs.”

~Carrie Turner

WHAT OUR CLIENTS ARE SAYING

“I have been very appreciative of Kathy Sheppard’s guidance in our management of the bank insurance policies we have through Sheppard Insurance. She always answers my many questions promptly and thoroughly, and follows up with related articles and helpful information. She helps me feel confident in my decisions and has helped me increase my knowledge in this very complicated area.”

~ MOLLY PONDER, Assistant Vice President
In charge of compliance and risk management for HomeTrust Bank

 

“Lake Junaluska Assembly, Inc. has been resourced by Sheppard Insurance for over 20 years. The Assembly’s work in the ministry of hospitality through our Conference and Retreat Center as well as our work across the Southeastern Jurisdiction of the United Methodist Church has been enhanced through the insurance and risk management services provided by your agency. The Assembly would like to thank Sheppard Insurance for its work and resourcing of our insurance and risk management needs.

On behalf of the Assembly I express my gracias to Sheppard Insurance for its services to the Assembly and look forward to our continued relationship in the future.”

~ RAUL B. ALEGRIA, Treasurer/Business Manager – Lake Junaluska Assembly

 

“I switched for price…but I will stay for SERVICE! I have home, auto and an umbrella policy with Sheppard Insurance. I switched because they saved me almost 200 hundred dollars over my previous policy. Within a couple of years after switching, an electrical fire started in the alarm box that was supposed to be protecting my home. The home was a total loss as well as my truck that was in the garage. I was very apprehensive about how difficult it was going to be in dealing with the adjuster. However, once the investigator determined the cause of the fire, I felt like Met Life was a personal friend who really wanted to help us. The independent investigator told me ‘there are a lot of insurance companies out there…a lot of sorry ones…but only a couple of really good ones…and you got the best of them all.’ Now, I toot their horn every chance I get. A friend of mine switched insurance not long ago to another company and told me I should check out their price. I switched to Sheppard Insurance and Met Life for price…but I will stay with them for the service I got when the real test of an insurance company counted most!”

~ NEAL LIPHAM, Canton, NC

 

“ Many thanks to Brenda for the positive attitude and help she rendered Jan and I when the water line broke in our home and the another driver ran into our vehicle. She went over our insurance policy and updated it to the point we should have done ourselves but the false notion that stuff only happens to others only proved false. In addition it is very reassuring to have a real person to talk to when an accident happens instead of a very impersonal telephone menu.”

~ BILL & JAN MCLEOD

 

“I just wanted to share how pleased and happy I am after chatting with Sara about business liability insurance. Thanks for referring me to her. She’s a delight – so helpful, friendly and interested in what I do. Not just someone filling out the necessary paperwork for a bid. I realized during and after our conversation that there’s no need to call on other insurance companies. I feel so comfortable with Sara. I’m sure what I need would be about the same wherever I go for insurance, but it’s nice to have such a kind-hearted person helping me. I just wanted you to know how pleased I am. I have a good feeling about this. I also think your website is great – I like the personal side of things, not just the business part of providing insurance.”

~ CAPPY TOSETTI, Aerobics for the Brain

 

“A quick note to let you know that I was pleased with your recommendation of Sara. She found us reasonably priced policies and was very helpful in getting the policies in-force. I will also recommend her in the future.”

~ LINDLEY GARNER, Redwood City, CA

 

“Thanks Kathy. Thanks for going that extra mile – that’s what makes you a good agent. You’re on top of things and I appreciate that.”

~ NANCY STEVENS, Shadow Woods Homeowners Association – Clyde, NC

 

“The staff and service at Sheppard Insurance Group were both friendly and efficient. It was a pleasure doing business there”

~ JONATHAN BURNETTE, Canton, NC

 

“We LOVE Sara Sheppard with Sheppard Insurance. She got us great deals on our insurance – much lower rates than our previous agent. They offer home, life and a variety of biz insurances. Sara is kind and takes her time to make sure you know exactly what you are getting. Call on Sara today to make the switch – we are very glad we did!!!”

~ KATE DUINKERKEN, Duinkerken Homes – Asheville, NC